LEGAL REFERENCE

Your Privacy and Account Security Matter

At tiyara99, we protect how your account data, payment details and personal information flow across our platform. This privacy policy explains what we collect, how we use it...

Data ProtectionEncrypted PaymentsIndonesia ComplianceAccount SecurityTransparent Practices
tiyara99 Your Privacy and Account Security Matter

Policy Scope and Legal Framework

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

How to Contact Us About Your Privacy

Email Support Send privacy questions to our data team at...
Account Settings Update or review your personal information directly in...
Legal Requests Formal data requests and regulatory inquiries go to...
WHY THIS PLATFORM

How We Protect Your Trust

TLS Encryption

All communication between your device and our servers uses TLS 1.2+ encryption. Your password and payment details never transit unencrypted.

Data Minimisation

We collect only the information needed to operate your account and comply with local regulations. Unnecessary data is not retained beyond legal hold periods.

Indonesia Compliance

Our policy aligns with local data protection frameworks for supported regions. Personal data is processed lawfully and for legitimate account purposes only.

Payment Isolation

Your DANA, OVO, GoPay and QRIS transaction history is separated from your account profile. Payment processors see no more data than required per transaction.

Regular Audits

We conduct annual security audits and vulnerability assessments to identify and patch data-handling risks before they affect your account.

Access Controls

Only tiyara99 staff with legitimate operational need can view your personal data. All access is logged and reviewed for compliance.

PLATFORM COMPARISON

Consistent Privacy Across All Pages

01

Terms of Service

Covers account eligibility, prohibited conduct and dispute resolution. Privacy policy sits alongside it; both govern your use of tiyara99.

02

Player guidance Resources

Separate resources list support options and account controls. Privacy policy does not duplicate welfare guidance; it focuses on data handling only.

03

Payment T&Cs

Deposit and withdrawal rules live in payment guidance. This privacy policy explains how payment data is protected, not how to deposit.

04

Cookie Policy

Cookies and tracking are detailed separately to comply with Indonesian e-commerce standards. This page covers data collection and use instead.

05

Third-Party Integrations

Game providers and payment networks are named in support docs. Privacy policy discloses which entities access your data and why.

06

Data Breach Protocol

Our incident response procedures are filed internally. If a breach occurs, affected users are notified per local law without undue delay.

07

User Rights Summary

You can request access, correction or deletion of your personal data. Submit requests via [email protected] with account verification details.

PLATFORM SNAPSHOT

What This Privacy Policy Covers

01
Account Registration Data Your name, email, phone and identity verification details are collected during sign-up. We retain this for account recovery and regulatory compliance.
02
Transaction History Deposits via DANA, OVO, GoPay and QRIS are logged with timestamps and amounts. We keep transaction records for audit and dispute resolution.
03
Device and Session Information We log IP addresses, device types and login times to detect unauthorised access. This data helps us protect your account from compromise.
04
Cookie and Analytics Data Behavioural data like pages visited and feature usage improve our platform. You can disable non-essential cookies in your browser settings.
05
Support Communication Logs Emails and chat transcripts with our support team are stored to resolve your issues. You can request deletion of old support records anytime.
06
Data Retention Periods Account data is kept as long as your account is active plus seven years for regulatory holds. Deleted accounts are purged after 30 days.

Frequently Asked Questions About Your Privacy

No. We do not sell, rent or lease your personal information to advertisers or unrelated businesses. Payment processors receive only transaction data needed to complete your DANA, OVO, GoPay and QRIS transfers.

You can request account deletion via [email protected]. Personal data is purged within 30 days. Transaction records are retained for seven years per Indonesian regulatory requirements, but your identity is de-linked.

Payment details are encrypted during transmission and never stored in full on our servers. QRIS and e-wallet payments are processed by authorised providers who meet the same encryption and security standards we maintain.

Yes. Log into your account and visit Privacy Controls in Settings to download your data as a file. Alternatively, email [email protected] with your account ID and we'll send a full data export within 14 days.

Yes. If a breach affects your personal data, we notify you by email and account message without undue delay, as required by local Indonesian data protection guidelines.

Active account data is retained while your account is open. After deletion, personal records are removed within 30 days. Transaction logs are archived for seven years for regulatory and fraud-prevention purposes.

Yes. Go to Account Settings and edit your email, phone or address. Identity verification details can be updated by contacting support with new documentation. Changes take effect immediately after verification.